PGi gives Customer Service professionals the tools to build customer lotalty.

Meet Face-to-Face

When you’re working with customers, it’s critical to understand their needs. A phone call alone doesn’t give you the entire picture. PGi solutions let you talk with customers on High Definition video, leading to better conversations and higher customer satisfaction.

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No Downloads for Customers

PGi solutions are cloud-based so your customers just enter your personal URL and get into the meeting without any hassle. Spend more time working with your customers and less time struggling with technology.

Easily Share Your Screen & Files

PGi solutions let you share your screen and your files with customers, making it easy to walk your customers through troubleshooting steps or support documentation.

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